Soom Privacy Policy and Community Rules

Effective November 2, 2026 · Soom (soom.khclabs.com, iOS and Android apps) · Operated by Solivon (KHClabs) · 한국어

This is a translation of the Korean policy. If the two differ, the Korean version applies.

1. Community rules

Soom is an online space shared by many people. So that everyone can feel at ease, the following are not allowed. There is zero tolerance for objectionable content and for the people who post it.

• Swearing, insults, hate speech, sexual content, harassment or threats
• Political agitation, advertising or spam
• Posting other people's personal information
• Illegal content or anything that disrupts the service

The megaphone has a filter for banned words. If you still see an inappropriate shout, tap the person's name on the megaphone strip at the top of the screen to report it or to hide that person's shouts. Developers review reports and block the megaphone of anyone who breaks these rules. We aim to review reports within 24 hours.

2. Information we handle

Soom has no sign-up and never asks for your name, phone number or email.

• Device identifier: a random value created inside the browser or app. It keeps a megaphone block in place after a reload. It is not related to any real device information such as an advertising ID.
• Live state: your automatically assigned nickname, character, position and actions. People in the same room can see them, and they are removed shortly after you leave.
• Megaphone: a shout stays on the server only while it is on the boards and is not stored. Reported shouts are kept for review (nickname, text, room, time, and the device identifiers of the sender and the reporter), up to the latest 200.
• Website visit statistics: the website (soom.khclabs.com) uses self-hosted visit statistics (Umami) to count pages viewed, browser and device type, and approximate region (country and city). It uses no cookies and does not identify individuals. For the apps, the server records in the same statistics the room you enter, the device type (iOS, Android and so on) and approximate region (country and city), and keeps a one-way transformed form of the device identifier to count how many devices use the apps. IP addresses are used only to find the region and are not stored.
• IP address: used only to handle your connection and never stored. Visit statistics use it only to work out the region and do not store it.
• Kept only on your device: your list of hidden people and your settings.

We do not access advertising tracking, location, contacts or photos.

3. Purpose and retention

• We use this information to show a shared space and to prevent abuse.
• Live state is removed shortly after you leave.
• Only the latest 200 reported shouts are kept; the oldest is deleted when a new report comes in.
• Megaphone blocks live only in server memory until the server restarts.

4. Sharing and processing

• We do not share or sell personal information to third parties, except when lawfully required by authorities.
• Our servers are operated on Amazon Web Services (AWS) in the Republic of Korea (Seoul region).

5. Deletion

Information is deleted without delay once its retention period ends or its purpose is fulfilled. Electronic files are deleted in a way that cannot be recovered. We keep no paper records.

6. Your rights

You can ask at any time to see, correct or delete your information, or to stop its processing, by emailing us below. Deleting the app or clearing the website's data also deletes what is stored on your device (device identifier, hidden list and settings).

7. How we keep it safe

• All connections are encrypted (HTTPS and WSS).
• Only designated operators can reach the servers, and admin features require signing in with an allowed account.
• We handle only the minimum information needed and never collect identity information such as names or contacts.

8. Tips

Tips are bank transfers you send yourself through a banking app. Soom never receives payment information and uses only the amount of a deposit notice for the on-screen celebration.

9. Operator sign-in

Only a few operators sign in, with Google accounts; only the operator's email address is checked. Regular users never sign in.

10. Privacy officer and contact

Privacy officer: Representative, Solivon (KHClabs)
Email: solivondev@gmail.com

11. Changes to this policy

We announce changes on this page and in the service at least 7 days before they take effect and record them in the history below.

History · First effective November 2, 2026